At Royal Kitchen and Spice, we value your trust and strive to provide high-quality products and services tailored to your specific requirements. Due to the customized nature of our offerings, we follow a strict No Return and No Refund policy. Please read the following policy carefully before placing an order.

1. No Return Policy

All products and services offered on our website are made-to-order or personalized. As a result:

We do not accept returns for any orders once confirmed and processed.

It is the customer’s responsibility to review all customization details (such as spelling, colors, designs, etc. before final submission.

If there is an issue with your order due to an error on our part, we will investigate and take corrective action.

2. No Refund Policy

Payments made on our website are final. Refunds will not be issued under the following circumstances:

Order cancellation requests after processing has begun.

Delay in delivery due to incorrect/incomplete information provided by the customer.

Dissatisfaction due to customer error in form submission, design approval, or content.

3. Exceptions

We may offer a refund or reprint in the following rare cases:

If the product received is damaged, defective, or not as described, and the issue is reported within 24 hours of delivery.

In such cases, photographic evidence must be submitted to our support team at Info@royalkitchenspice.com.

4. Contact Us

If you believe there has been an error or issue with your order, please contact us at:

📧 Email: Info@royalkitchenspice.com
📞 Phone:+91 9090515727
🕒 Working Hours: 10:00 AM – 8:00PM, Mon – Sat